Topics to choose from:
Time, Task & Planning Skills
- Why personal organisation & planning is important at work
- The importance of meeting deadlines
- Recognising your current ways of working
- Identifying how and where time is being wasted
- Prioritising your workload
- Urgent v’s Important
- Effective scheduling & diary management
- The do’s and don’ts of writing a task list
- Managing downtime, delays & interruptions
- Delegating tasks ~ learning to let go
- Setting clear objectives
- The importance of having personal goals / objectives
Problem Solving/Decision-Making Skills
- What problems do you currently face?
- Review of existing approaches to solving problems
- An introduction to different problem-solving models / techniques
- Being creative in the way in which you approach the problem
- Understanding left brain / right brain ways of thinking
- Challenging the norm
- Researching the problem to provide meaningful data
- Conducting meetings using “The 6 Thinking Hats”
- Using different decision-making strategies
- Avoiding procrastination & delays
Developing Personal Resilience
- The importance of personal well-being at work
- What is resilience?
- The difference between stress and pressure
- Knowing what happens to us when we are under pressure
- Recognising when your anxiety levels are heightened
- Physical, emotional and psychological signs of stress
- The characteristics of a resilient person
- Being flexible & adaptable / managing setbacks / change
- Developing personal levels of resilience
- Combating negative thoughts
- Being more objective under pressure
- What circumstances undermine resilience?
Looking after your Mental Health at Work
- What is mental ill health?
- The importance of personal well-being at work
- The difference between stress and pressure
- The scale of the issue and why it is important
- Why does it seem uncomfortable for us to talk about mental health ~ breaking the stigma!
- Understanding the common causes & symptoms
- What experiences have you witnessed?
- Identifying different mental health issues
- How to help avoid mental health issues arising
- Improve wellbeing / peer support / taking a break
- Making workplace adjustments
- Support & care for a colleague with a mental health issue
Programme Content
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