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Ideal for employees working in a busy telephone sales environment. This training course can be tailored to cater for those tasked with making appointments, maximising incoming opportunities or making outbound sales calls.
View DetailsThis workshop is designed to help customer service and telephone sales professionals get the best out of every incoming sales call.
View DetailsThis course will develop the skills and confidence of sales professionals who are regularly handling objections. Delegates will learn the importance of isolating objections and employing excellent communication skills to fully understand the customers point of view. Only then can you start to gain agreement and secure the sale.
View DetailsAn essential course for sales people who are required to qualify / confirm appointments and then conduct a face to face sales meeting. Delegates will learn the importance of pre-meeting preparation, gain the confidence to fully explore the needs of a customer and present a well-structured solution that demonstrates clear benefits and value.
View DetailsAimed at sales people managing existing customer accounts and who firstly want to employ strategies that maintain high levels of satisfaction and secondly, identify opportunities in which to grow existing or new revenue streams.
View DetailsEmploying a consultative sales approach when engaging with new or existing customers allows you to really understand the needs of a business and how your products or services will add real value.
View DetailsThis course will give delegates the confidence to know when the sale is made and when the negotiation process starts. They will understand the importance of preparation and a structured approach when conducting negotiations, whilst always looking to achieve a win:win outcome
View DetailsThis course is designed for sales professionals who want to develop a modern approach to both winning new business and growing existing customer accounts.
View DetailsThis course is designed for experienced negotiators who now want to take their skills to the next level. We will explore in detail the powers of communication and influencing skills that are required to manage complex or challenging negotiations and multiple decisions makers.
View DetailsThis course will provide delegates with the confidence to prepare and deliver thoroughly professional business presentations. They will learn the importance of identifying clear presentation objectives and how best to engage and communicate these to their audience.
View DetailsThe content of this course is pitched at experienced presenters who are looking to develop the skills and behaviours to deliver truly compelling presentations. Delegates will explore how they can have a real impact by displaying a powerful mix of communication and persuasion that fully engages their audience.
View DetailsThis course provides delegates with the key skills and behaviours necessary to provide outstanding customer service. Delegates will learn how to make each customer feel important and develop the confidence to successfully handle a range of different enquiries.
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In today’s fast-paced business world, the ability to deliver powerful presentations is a crucial skill. Whether you’re pitching to potential clients, addressing shareholders, or leading a team meeting, presenting with … Read More
